ePDS Transparency Portal, Department of Food Civil Supplies & Consumer Affairs , Himachal Pradesh
Last Updated On 3rd July 2024
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FAQ's:
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FAQ's on ePDS
FAQ's on MDBTL
FAQ's on MDBTL1
1. What is ePDS?
ePDS is a project to make the Public Distribution System better. It has three main components:
1) Computerise the ration card database, and seed the same with Aadhaar numbers.
2) Computerise and automate the supply chain for the PDS.
3) Automate the distribution system at the Fair Price Shop.
2. When would ePDS be implemented?
It is being implemented as we speak. The first component of computerisation of ration cards is going on. The other components are being done at the government level.
3. Why do I have to get a new ration card? I just got one from the Department!
The ration card that you received in the past is the old ration card. We are now releasing new ration cards that are computerised, and that is in compliance of the National Food Security Act, 2013.
4. What are the benefits of ePDS to the common man?
There are many benefits:
1) Getting a new ration card would be easier.
2) Making changes to the new ration card would be easier.
5. What are the benefits of ePDS to the government?
There are many benefits:
1) Duplicate ration card holders can be removed from the system – this would reduce the cost to the government for PDS.
2) Monitoring of the ration card database would be easier.
3) Generation of various cards of reports based on the ration card database would be easier.
4) Integrating the ration card database to other government databases would enable the government to provide better e-services to the citizens.
1. What is MDBTL?
MDBTL is Modified Direct Benefit Transfer for LPG Subsidy. As per the Modified DBTL (MDBTL) scheme a provision is available for the consumers who have not been issued with Aadhaar or have enrolled for Aadhaar but are yet to receive Aadhaar then they can receive LPG subsidy in their bank account by seeding their bank account details against their LPG Consumer ID with OMCs. Such consumers will be Bank Based CTC (BCTC). The BCTC consumer would be able to receive Advance Subsidy and Subsidy from OMCs through NEFT through NACH (National Automated Clearing House) of NPCI (National Payment Corporation of India).
2. How is it different from DBTL?
The central government has come out with the MDBTL making some minor changes in the DBTL. Under the modified DBTL, consumers need not have Aadhaar number. It will be sufficient if they can provide their bank account number.
The amount of subsidy being given to the LPG by the central government will be transferred into the bank account of the consumer but initially, the consumer has to purchase the cylinder at the price fixed without subsidy.
Under the MDBTL, the gas agencies will seed the consumers’ gas connection numbers with their bank accounts, if they do not have Aadhaar card.
3. When is MDBTL starting?
MDBTL is starting from 15th November, 2014 in the identified 10 Districts (except Lahaul & Spiti and Kinnaur) in the first phase.
4. What action has to be taken by consumers if he/she has Aadhaar?
a. Submit the details of Aadhaar to the bank where consumer have account by Filling the Form -1
b. Consumer can avail Drop Box facility available at all the distributorships by dropping the Form -1 for onward submission to banks.
c. Submit the details of Aadhaar to LPG distributors by filling the Form -2
d. Consumer can also avail the facility of web based Remote Aadhaar Seeding Framework to seed Aadhaar in LPG data base
e. The facility of seeding Aadhaar by Post, web based OMC portals, IVRS and SMS can be also be availed by consumers to seed Aadhaar in LPG data base
5. What action has to be taken by consumers if he/she is not having Aadhaar?
A Consumer who do not have Aadhaar can join the scheme by taking following actions:
a. Submit the LPG ID to the bank where consumer has account by filling Form -3
b. Consumer can submit the their bank account details to LPG Distributors as per Form-4.
c. Consumer can submit their Bank account details on the www.mylpg.in portal or directly to OMC portal , take a print of the data uploaded by him/her and submit the form to distributors.
1. Why my LPG account is blocked?
Please talk to our Call Center agent at our Grievance Cell (Call Toll free number 18002333555). Based on the situation, we will either be able to tell you the reason on the call or will revert back to you on your Registered Mobile number.
2. My cylinder was delivered but I have not received my subsidy in Bank account?
It takes about 2-3 days to transfer your subsidy in your bank account after delivery of your cylinder. If your cylinder was delivered in last 2- 3 days please wait for 1-2 more days to check your subsidy in your bank account through the transparency portal. However, even if you still do not receive your subsidy, please log a complaint at our DBTL Grievance Cell (Call Toll free number 18002333555). Based on the situation, we will either be able to tell you the reason on the call or will revert back to you on your Registered Mobile number.
3. I have contacted your call center/LPG distributor and I have been advised that there is a failed transaction with xyz bank. What should I do?
Please visit your concerned bank with your Aadhaar number and account details if you have to know the reason of your failed transaction.
4. I have provided my Aadhaar details, why is it not yet linked to my Consumer Number?
After you give your request of linking Aadhaar number with your Consumer number, it takes about 2-3 days to link your Aadhaar number to your Consumer Number, If you have sent your linking request in last 2-3 days please wait for 1-2 more days and check your Aadhaar linking status in LPG database. However, even if your Aadhaar is still not linked, please log a complaint with our Grievance Cell (Call Toll free number 18002333555). Based on the situation, we will either be able to tell you the reason on the call or will revert back to you on your Registered Mobile number.
5. I have booked my first cylinder but have not received the advance.
It takes about 2-3 days to transfer your subsidy in your bank account after booking of your first cylinder post notification of your district for DBTL launch. If you have made your booking in last 2-3 days please wait for 1- 2 more days to check your subsidy in your bank account. However, even if you still do not receive your subsidy, please log a complaint at our Grievance Cell (Call Toll free number ). Based on the situation, we will either be able to tell you the reason on the call or will revert back to you on your Registered Mobile number.
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